What is Website Backup?

A Website backup is a snapshot of all your websites's important components.

What is a website backup?

 

A website backup is a snapshot of all your website's important components. Website backups should include all of the following elements of your website:

  • Website code files
  • Any website databases
  • Images
  • Any add-ons, plugins, or themes used by your website

Making backups of your website is an important part of regular site maintenance. You don't want to be left without a backup of your site should something happen - such as a security compromise, or if your billing accidentally lapses long enough to cancel your account. By keeping regular backups, you ensure that you have a way to bring your website back without having to rebuild it from scratch.

Making Backups

There are several ways you can create a backup of your website.

Backup Option

When to use this option?

Use your hosting platform's built-in backup system

This is an one-click option to make a backup of your hosting account (Web Hosting (cPanel) / Windows Hosting (Plesk) / Managed WordPress) This is the most useful if you do not plan to change platforms (i.e. cPanel backups can only be restored to Web Hosting (cPanel), Plesk backups to Windows Hosting (Plesk), etc.)

Use the Wurk paid Website Backup service 

The best option if you simply want your site to always be backed up on time, without having to worry about creating backups yourself.

Manually create a backup of your site (files and database)

You can manually back up your site's files with FTP and database in phpMyAdmin.  This is a more advanced option and it's useful if you need to upload this backup to a different type of hosting account. If your site doesn't have a database, back up files only.

 

More info

What is FTP?

 

File Transfer Protocol (FTP) is a standard communication protocol used to move files between an app on your local computer and a remote server. You can use the standard FTP on our Web Hosting, Web Hosting Plus, and Windows Hosting plans.

Our Managed WordPress plans use Secure File Transfer Protocol (SFTP) which uses the SSH protocol for file transfer instead of FTP. It's essentially the same as FTP but with the added security of both the commands and data being encrypted. This feature prevents passwords and sensitive information from being transmitted openly over the internet.

To use FTP, you'll need an FTP app. There are many different clients you can use, but we recommend FileZilla. The FTP app FileZilla is also compatible with SFTP; you'll need to specify port 22 instead of port 21, which is used by FTP.

 Note: Our Web Hosting, Web Hosting Plus, and Windows Hosting plans support passive mode FTP. This setting can be managed in most FTP apps and website design software that support publishing with FTP. Managed WordPress uses SFTP, which only supports active mode, so no changes need to be made to the active mode setting in your FTP app.

Next steps

How you move your files depends on the type of hosting account you have 

  • Web Hosting (cPanel): Move my cPanel website with FTP and FileZilla 
  • Windows Hosting (Plesk): Upload files to my Windows Hosting account with FTP and FileZilla
  • Managed WordPress: Upload files with SFTP on Managed WordPress hosting 

More info

  • What is Website Backup?
  • Purchase Website Backup
  • Set up staging site for my Managed WordPress site

 

Need help? Find help in our knowledgebase or simply chat to us .

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