1. Explore my account
(set up your account and open your products)
These are the essential articles for managing your Wurk account. Use this list as a guide to learn more about tasks like working with delegates, renewing your products and services or setting up payment methods.
Explore my account
Manage your account and open your products.
- Create a Wurk account.
- Update my Wurk account profile.
- Open my product.
Keep my account secure
Change your account password and enhance security with two-step verification.
- Change my Wurk account password.
- Check my Wurk account activity.
- Enable 2-step verification.
- Change my 2-step verification phone number.
Work with delegates
Invite others to access your account or request access to other accounts.
- What is delegate access?
- Delegate access: Levels of permission
- Invite a delegate to access my Wurk account
- Accept a request to access my account.
- Change a delegate’s access level
- Remove a delegate user from my account
- Request access to another person’s Wurk account.
- Access another person’s account as a delegate.
Renew my products and services
Manually or automatically pay for your subscriptions.
- Turn off auto-renew
- Turn on auto-renew
- Manually renew my products or services.
Manage my billing information
Add, change and update your payment methods and view your receipts.
- Add a payment method to my Wurk account.
- Change my subscription payment method.
- Change my credit card expiration date or billing address.
- Delete a payment method
- View my Wurk receipts
Troubleshoot my account
Find solutions to common problems.
- Change my Wurk account password
- I forgot my username
- I can’t sign in to my Wurk account
- Troubleshoot 2-step verification
- Regain access to my domain or or Wurk account
Contact a Wurk Guide
Find your Support PIN or customer number, then call us for more help.
- Contact Wurk customer support
- What is my customer number?
- Find my Support PIN
Know my privacy rights
Learn how we keep your information private.
- Privacy Centre
- How we use your data
- Your choices about data we collect
Close my account or products
Delete your account and products or request a refund.
- Delete products in my Wurk account
- Request a refund from Wurk
- Close my account