Backup and restore my Managed WordPress site

Managed WordPress keeps 30 days' worth of backups for you automatically there's nothing you need to do to enable them.

Backup and restore my Managed WordPress site

 

Note: View Wurk Managed WordPress hosting plans

 

Managed WordPress keeps 30 days' worth of backups for you automatically — there's nothing you need to do to enable them. For Pro Accounts, the Worker Plugin, which is needed for backups to run, is installed by default.

 Warning: Backups are only available for active Managed WordPress plans. If the plan is removed due to failed billing, you will need to restore your site from local backups or contact support for more options.

Create a manual backup

Although a backup is created daily, there are times when you need a manual backup, such as when you're troubleshooting an issue with a plugin, a PHP error, or you want to try a new theme. Here's how to create a manual backup in your Managed WordPress plan.

  1. Go to your Wurk product page 
  2. In the Managed WordPress section, select Manage All.
  3. Next to the site you want to back up, from the menu, select Overview.
  4. From the menu at the top, select Backups.
  5. Under Backup, select Backup Now.
  6. You can name your backup to make it easier to find later. The default name is User requested backup, overwrite this with your own title, and then select Save.

Depending on the size of your WordPress site, it could take a few minutes to generate the backup.

Restore my site

The 30 days' worth of backups for your WordPress site includes the files and database. You can choose to restore your files, your database, or both.

 Warning: All changes made after the selected backup date will be lost. For example, if you restore your database, items like sales records, posts, and comments written after the backup date you select will be erased.

  1. Go to your Wurk product page 
  2. In the Managed WordPress section, select Manage All.
  3. Next to the site you want to restore, select Overview from the menu.
  4. From the menu at the top, select Backups.
  5. From the calendar on the left, select the date of the backup you want to restore. If you have several backups created on that day, choose one you want to restore.
  6. Select Restore and choose a type of backup you want to restore by clearing or checking the checkbox next to it.

Choose:

If this happened:

Files

You recently added, changed or updated themes/plugins.
You recently uploaded files via SFTP.
You edited themes/plugins using the WordPress editor.

Database

You changed some settings, and your site no longer works.
You need to clean up a large amount of recent spam.
Your username/password has changed without your knowledge.

Files & Database

Your site loads only a white screen.
Your site security has been compromised.
  1. Select Restore.

Depending on the size of your WordPress site, it could take a few minutes to finish the restore.

More info

What is a website backup?

 

This video and the information below it explain the importance of backing up your website and options for doing so.

A website backup is a snapshot of all your website's important components. Website backups should include all of the following elements of your website:

  • Website code files
  • Any website databases
  • Images
  • Any add-ons, plugins, or themes used by your website

Making backups of your website is an important part of regular site maintenance. You don't want to be left without a backup of your site should something happen - such as a security compromise, or if your billing accidentally lapses long enough to cancel your account. By keeping regular backups, you ensure that you have a way to bring your website back without having to rebuild it from scratch.

Making Backups

There are several ways you can create a backup of your website.

Backup Option

When to use this option?

Use your hosting platform's built-in backup system

This is an one-click option to make a backup of your hosting account (Web Hosting (cPanel) / Windows Hosting (Plesk) / Managed WordPress) This is the most useful if you do not plan to change platforms (i.e. cPanel backups can only be restored to Web Hosting (cPanel), Plesk backups to Windows Hosting (Plesk), etc.)

Use the Wurk paid Website Backup service 

The best option if you simply want your site to always be backed up on time, without having to worry about creating backups yourself.

Manually create a backup of your site (files and database)

You can manually back up your site's files with FTP and database in phpMyAdmin.  This is a more advanced option and it's useful if you need to upload this backup to a different type of hosting account. If your site doesn't have a database, back up files only.

 

Need help? Find help in our knowledgebase or simply chat to us .

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